SME Centre Conference 2024

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About SME Centre Conference 2024

Organised by SME Centres and supported by Enterprise Singapore, the annual SME Centre Conference is a flagship event for small and medium-sized enterprises (SMEs). The conference offers a platform for business leaders and industry experts to share their insights and experiences, addressing some of the key challenges that SMEs face on the ground.

Themed 'Unleashing the Potential of AI for Business Growth', this year's conference is designed to motivate SMEs to embrace artificial intelligence (AI) as a catalyst for their business development and transformation. Through plenary sessions and panel discussions, the conference will provide valuable insights into how AI can boost efficiency, spur innovation, and enhance competitiveness.

The event also serves as a networking hub, connecting nearly 1,000 SME business leaders, entrepreneurs, founders, and government representatives. It is an opportunity to engage with business advisors and solution providers, fostering connections that can lead to future collaborations and success.

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Find out more about our exhibitors

Infocomm Media Development Authority – IMDA

Chief Technology Officer-as-a-Service (CTOaaS), launched in 2017 by the IMDA SMEs Go Digital programme, is a key initiative that empowers SMEs in Singapore to self-assess their digital readiness and needs, access market-proven digital solutions, and engage digital consultants for digital transformation advisory and project management services.

The SMEs Go Digital programme, aimed at helping SMEs adopt advanced digital solutions and build stronger capabilities to seize growth opportunities in the digital economy, is supported by IMDA. As a driving force behind Singapore's digital transformation efforts, IMDA is instrumental in building the foundations of digital infrastructure and driving digital innovation for a vibrant digital workforce and inclusive digital society.

MTI PEP

The Pro-Enterprise Panel (PEP) is a private-public panel comprising business leaders and senior public officers, to enable an effective pro-enterprise environment where businesses can thrive. The panel serves as a bridge between the private and public sector, facilitating innovative business proposals and providing regulatory assistance for businesses.

GoBusiness Singapore is the go-to platform jointly developed by the Ministry of Trade and Industry and the Government Technology Agency, to simplify and enhance businesses’ digital interactions with the Singapore Government. The platform serves as a common touchpoint for businesses, offering seamless access to a wealth of government information and services.

For more information about the PEP and GoBusiness, you may visit MTI - PEP and GoBusiness respectively.

Workforce Singapore (WSG)

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower that promotes the development, competitiveness, inclusiveness, and employability of all levels of the workforce. Its key mission is to enable Singaporeans to meet their career aspirations, take on quality jobs at different stages of life, and help enterprises be competitive and manpower lean.

WSG’s focus is on strengthening the Singaporean core and ensuring that Singaporeans are able to have better jobs and careers. WSG, in partnership with key stakeholders, also provides support to business owners and companies to enable them to transform and grow, while building a future-ready workforce.

SkillsFuture Singapore (SSG)

SkillsFuture Singapore (SSG) drives and coordinates the implementation of the national SkillsFuture movement, promotes a culture of lifelong learning and strengthens the ecosystem of training and adult education in Singapore.

Through a holistic suite of national SkillsFuture initiatives, SSG enables Singaporeans to take charge of their learning journey in their pursuit of skills mastery. SSG also works with key stakeholders to ensure that students and adults have access to high quality and industry-relevant training that meet the demands of different sectors of the economy for an innovative and productive workforce.

For more information, visit www.ssg.gov.sg.

IPOS

The Intellectual Property Office of Singapore (IPOS), a statutory board under the Ministry of Law, is the national authority that registers and is responsible for the administration of IP rights in Singapore.

Central to IPOS's mission is the Singapore IP Strategy 2030 (SIPS), which aims to help businesses use intangible assets (IA) and IP to grow and is committed to building Singapore into an international IA/IP hub. Through SIPS, IPOS is improving IP policies, infrastructure, and services to support businesses in the evolving IP landscape. This includes initiatives to boost IP awareness, facilitate IP commercialization, and strengthen international IP networks, helping businesses maximize their IP value and gain a competitive edge.

KEGMIL

Kegmil is a leading field service management (FSM) software that helps both SMEs and MNCs providing industrial equipment repair and preventive maintenance (PM) services streamline their operations, improve service performance, knowledge retention, and maximize profitability.

Our flexible and user-friendly cloud-based platform digitizes and automates end-to-end technical service workflows, including managing contracts, PM plans, service requests, scheduling, dispatch, field execution, and service reporting.

AI-driven automation and customizable workflows enable us to cater to the diverse business needs of customers in mechanical and electrical (M&E) engineering fields across mission-critical sectors such as elevators, ACMV, fire protection, security and access control, power and electrical systems, data centers, marine offshore, aviation, foodservice, and medical equipment.

TAFEP

The Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) was established in 2006 by the tripartite partners comprising the Ministry of Manpower, the National Trades Union Congress, and the Singapore National Employers Federation. TAFEP aims to promote the adoption of fair, responsible, and progressive employment practices.

TAFEP operates as one of three agencies under Tripartite Alliance Limited (TAL), alongside the Tripartite Alliance for Dispute Management (TADM) and the Workplace Safety and Health Council (WSHC).

TAFEP assists employers in creating workplaces where employees are respected, valued, and able to reach their full potential for the success of the organization. Employers can seek tools, resource materials, and guidance from TAFEP to implement fair and progressive practices in their workplaces.

Individuals facing workplace discrimination or harassment can also turn to TAFEP for assistance and advice. (https://www.tal.sg/tafep/about-us)

Whyze Solutions Pte Ltd

Whyze Solutions Pte Ltd is a HR and payroll solution provider based in Singapore. Combining our expertise in HR administration and enterprise IT system implementation, our services include:

Integrated HR management system
Automation of wide range of HR processes from recruitment to payroll and tax
Employee engagement self-service mobile app
HR expenses to project accounting integration
AI-powered attendance system
User training for different user preferences such as trainer-led and self-paced eLearning
User guides augmented with AI copilot

Throughout the years, our team has successfully helped many SMEs enhance their organizational efficiency as a one-stop service provider for HR and payroll matters. Today, our team supports over 3000 companies across various industries ranging from new start-ups, local SMEs, non-profit organizations to MNCs. We are confident in our experiences and competencies to tailor solutions that suit the diverse needs of various SMEs in the region.

A reason for our success had been the emphasis on helpdesk team by empowering the team to deliver customer service that matters to our customers.

We also understand the challenges of SMEs in evolving with IT security needs while ensuring fast turnaround time in project implementation.

With Whyze Solutions, you can be assured of a team that is nimble to changes, flexible in solutions, and always strive to speak your language. Your partner in your HR and payroll strategies.

IPI

IPI is an innovation catalyst that creates opportunities for enterprises to grow beyond boundaries. As a subsidiary of Enterprise Singapore, IPI accelerates the innovation process of enterprises through access to its global innovation ecosystem and advisory services. With a strong belief that innovation is key to enterprise growth, IPI provides enterprises with access to innovative ideas and technologies. We also facilitate and support enterprises' innovation processes, including commercialization and go-to-market strategies.

Malifax SG

Established since 1985, Malifax Technologies has evolved into a leading technology company with our core competency strongly focused on providing IT turnkey consultation and solutions. Since our founding, we have been supplying business solutions that ensure the highest level of reliability and performance.

Over the past years, Malifax has established a strong working relationship with Telecoms in Singapore (SingTel), Malaysia (Maxis), Indonesia (Telkomsel), and Thailand (AIS) to deliver comprehensive business-oriented solutions which include WAN, Security, Mobility, Data Integrity Protection and Encryption, High Availability, Disaster Recovery, Virtualization, etc. Our engineers are Certified and Trained to provide both Pre and Post sales Support. Coupled with strong local support teams in Asia Pacific, the Malifax Group of companies is able to gain the working confidence of our Strategic Partners and Corporate customers.

Our substantial investment in providing innovative digital products and services has given us a vital competitive edge that puts us at the forefront of the exploding Internet broadband industry. Repeat customers generate a significant portion of our business, which further indicates our competence, dedication, and commitment to our customers.

At Malifax, we believe in technical excellence with a personal touch. As we continue to upgrade and innovate to stay ahead of the intensive competition, we strive to deliver the best in technology to enhance our corporate partners’ and customers’ businesses.

Aspire FT Pte Ltd

Aspire is the all-in-one finance platform for modern businesses, helping over 15,000 companies across Asia save time and money with international payments, expense management, payable management, and receivable management solutions - accessible via a single, user-friendly account.

Headquartered in Singapore, Aspire has over 450+ employees across five countries and is backed by global top tier VCs, including Sequoia, Lightspeed, Y-Combinator, Tencent, and Paypal. In 2023, Aspire closed an oversubscribed US$100M Series C round and announced that it has achieved profitability.

361 Degree Consultancy Pte Ltd

361 Degree Consultancy is an unbiased software integrator that provides SMEs with value-for-money digital solutions to boost productivity and profitability.

Specializing in integrating various software solutions such as Xero, HReasily, and Unleashed, we create seamless data flow without manual entries.

Committing to innovative AI tools, we also leverage AI Accounting to empower non-accountants with the ability to record transactions and create invoices easily through simple prompts and automation.

Additionally, we provide in-house consultancy to help SMEs tap into government funding, further reducing their project costs. Businesses can rely on Team 361 for a successful project to customize and further enhance their unique workflows.

TDS Global Pte Ltd

TDS Global Pte. Ltd. is the regional head office for Asia-Pacific for TDS Co., Ltd ("TDS"). TDS was established in Japan in 1979 as part of Toppan Inc. but has since become an independent entity. We have a total of 150 employees located in our Tokyo and Fukuoka offices.

In Japan, TDS is an award-winning branding and design consultancy firm. We provide various services including Brand Consultancy and Strategy, Top-Notch Design Services, Creation And Design Of All Advertising Collaterals and Packaging Materials, Marketing and PR services, Design and Construction of Exhibition Booths, Pop-Up stores, Shops, Website Design and App Design And Implementation, and Digital Transformation.

Additionally, we are also Hyper Island Japan, a school that provides learning experiences challenging Companies and Individuals to grow and stay competitive in an increasingly digitized world.

In August 2023, we established our Regional Head Office in Singapore called TDS Global Pte Ltd ("TDS Global"). The business mission for TDS Global is to provide a bridge and partnership to ease local and ASEAN companies' entry into the Japan market, ensuring they do not face cultural and language barriers when expanding into Japan.

TDS Global offers comprehensive assistance to companies venturing into the Japan market including Brand Strategy For Market Entry, Business Strategy For Market Entry, Business Matching For All Businesses, Full Assistance For Pop-Up Stores And Exhibitions, Digital Transformation, Marketing And PR Services, Franchising & Licensing Opportunities, and Activation For Projects.

Nanyang Tech Pte Ltd

Nanyang Tech Pte Ltd is a prominent technology company based in Singapore, recognized for its extensive expertise and robust presence in the local business landscape. Established in 2004, Nanyang Tech has built a sterling reputation through its commitment to delivering innovative solutions and exceptional services across various sectors.

Specializing in IT consultancy, Nanyang Tech offers a comprehensive range of services customized to meet the evolving needs of businesses in Singapore. Our portfolio includes system integration and IT infrastructure solutions. We cater to a diverse clientele, spanning from small enterprises to large corporations, providing customized IT strategies and support to optimize operational efficiency and drive business growth.

Beyond consultancy and development, Nanyang Tech excels in offering managed IT services, ensuring seamless operation of critical business systems through proactive monitoring and maintenance. Our expertise extends to cybersecurity solutions, safeguarding client data and infrastructure against evolving digital threats.

Rentalworks SG Pte Ltd

In today’s data-driven world, businesses need to build a balance between robust IT asset requirements and sustainable practices to stay ahead of the game. That's where Rentalworks affordable Workspace-as-a-Service makes the difference.

At Rentalworks, everything that we do is driven by our vision to make a meaningful difference in responsible IT device consumption and sustainable practices. Ultimately, our goal is to help achieve an effective Circular Economy, thus lowering the environmental impact of the industry.

Our purpose is clear: provide integrated Workspace-as-a-Service (WaaS) solutions that raise your efficiency level, while improving the IT circular economy and reducing electronic waste. Beyond providing IT asset management solutions, our 3R Business Concept ensures that our customers get the best mileage for their operations, for their bottom line, and for the environment.

Rent – Refurbish – Repurpose

At Rentalworks, we understand that businesses often need to find cost-effective solutions. Our preloved devices are tailored to meet business needs and budgets. Rentalworks ThinkEco, a leasing program with premium preloved devices, provides exceptional performance, maintaining efficiency while protecting our clients' bottom line. It comes complete with our suite of services and badge of quality for peace of mind.

By harmonizing software solutions with top-notch hardware infrastructure, companies can unlock new opportunities, drive innovation, and stay ahead of the competition.

Workspace-as-a-Service unlocks efficiency and flexibility with:

Cost savings
Scalability and Flexibility
Improved Security
Tech Support Hub
Device Agnosticism

We believe that every business should get the best value for their money - with excellent device performance, reliable technical services and solutions, and environmental responsibility.

OOm Digital Tech

OOm Institute is a training provider specializing in AI, tech, and digital marketing education. Backed by a digital marketing agency with 18 years of industry experience, the institute offers a range of courses accredited by the Singapore Workforce Skills Qualifications (WSQ) system. These courses are designed to equip individuals with both knowledge and practical expertise in these critical areas and are carefully tailored to align with Singapore's strategic push to advance AI and digital marketing adoption.

OOm Institute’s WSQ-certified courses cater to both individuals and corporate entities seeking to upskill themselves or their workforce. They have successfully delivered training sessions for prominent organizations like SMRT, Sheng Siong, and Singapore Pools, enhancing their capabilities in leveraging AI to optimize operations and improve customer experiences.

Anewtech System Pte Ltd

Anewtech Systems is a reputable company with over 25 years of experience in industrial and embedded computing. Anewtech Systems offers a range of solutions that can benefit SMEs. Here are some key offerings:

• Generative AI Agent / Virtual Assistant:

Aitom AI agents enhance customer engagement across various industries, from sales and marketing to customer service and reception. These agents provide tailored recommendations, optimise workflows, and enable data-driven insights for a seamless customer experience.

• Intelli-Signage:

Anewtech’s Intelli-Signage integrates with virtual AI agents in various settings to enable deeper customer interactions, personalised ad content, and higher average sales orders through targeted advertising, interactive games, and conversations with virtual AI agents.

• Feedback System:

A technology-driven solution to enhance toilet cleanliness and improve services. The interactive touchscreen / contactless touchscreen / voice-controlled feedback system allows visitors to rate their experience and submit service requests for unsatisfactory service.

• Delivery Robot:

Anewtech’s factory delivery robot optimises material movement within industrial environments, including factories, warehouses, and manufacturing facilities. Key advantages include easy deployment, dynamic obstacle avoidance, and precise navigation.

• Self-Service Kiosk:

Anewtech offers versatile self-service kiosk solutions that empower businesses to create innovative customer experiences. Whether you need computer, touchscreen, or fully built kiosk solution with a thermal printer, web camera, barcode scanner, or RFID card reader, Anewtech supports it all. For more information, please visit: https://www.anewtech.net

Serpent Consulting Service – Asia Pacific Pte Ltd

Serpent Consulting Services Asia Pacific, based in Singapore, was established on 12th September 2022 with a direct relationship with Serpent Consulting Services Pvt Ltd, India with about 140 headcount.

Serpent Consulting Services Pvt Ltd India is an ODOO Gold partner established in 2011 by 2 ex-ODOO experts. We offer complete ERP-based solutions to all business problems with 13 years of good track record in implementing ERP and add-ons.

What service does Serpent Consulting provide?

Serpent Consulting is a business solution consultant and provides the full end-to-end life cycle using ODOO to solve business problems, increase productivity, help companies scale, provide payment gateways, offer multicurrency, HR systems, accounting, manufacturing, retail, F&B, education, amongst other business solutions.

We are constantly engaging customers and building great customer-centric relationships through delivery of on-time services with no additional hidden costs, offering end-to end solutions with our Consulting, Customisation, Development, Implementation, Migration, and Integration services.

Serpent Consulting - One Platform, Endless Possibilities, maximizing efficiency by seamless integration with other platforms/products.

AI Offering:

Our AI powered add-ons make business processes more efficient with these AI features:

• Auto computing probability on leads based on historical data and type of Leads.

• Generation of timesheets with the AI summary based on activities in system

• Website design and content generation with AI

• Effective Project Planning using AI and identification of potential project risks

• AI powered resource allocation that considers historical data, resource availability and potential risks

• Auto generate product description and AI images of your products to launch E-Commerce

Our Omni channel AI chatbot is integrated with ERP increasing customer engagement and providing a holistic view of customer data.

It is integrated with 16 different communication channels including Whatsapp, Telegram, Instagram, Facebook Messenger, Google Business messages, web based chatbot, and SMS.

Please visit us at www.serpentcs.com/scs-singapore to find out more.

Ngee Ann Polytechnic – CET Academy

Established in 1985, the Continuing Education & Training (CET) Academy is the driving force behind Ngee Ann Polytechnic’s efforts to offer adult education and training.

Our mission to help adult learners navigate the ever-changing world through skills-upgrading and reskilling, has enabled more than 300,000 working adults gain new skills, stay relevant and remain employable in today’s global economy.

With the strong commitment towards talent development for the future of work, we also aim to partner businesses and organisations in curating solutions that address their training needs, equipping the industry with skills relevant to the future economy, and enhancing workforce efficiency with better work practices.

PTC System (S) Pte Ltd

PTC System(s) specializes in providing enterprise data management solutions and services to manage the technology challenges of enterprise customer. Our strengths are built upon our passion, total commitment and vision on data management services to help our customers to achieve the best business results like better performance, investment protection and maximum value.

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